Santa Claus on the Beach - FAQ's
Where are Santa Claus on the Beach photos taken?
Santa Claus on the Beach photos are taken at Town Beach, Port Macquarie. You will receive a link to a detailed map upon confirmation of your booking.
Can our pet be included in our photos?
We love that your adored pets mean so much to you, that is way we have introduced our pooch session. Our pooch session is held at Oxley Beach, Port Macquarie as it is a dog friendly beach. However, Port Macquarie Hastings Council states that Dogs are prohibited on Town Beach, Port Macquarie where we hold our standard sessions.
How many people are allowed in each shot?
To ensure your Santa Claus on the Beach experience can be enjoyed fully, we recommend a maximum of 6 people per shoot. If you require anything more than this please feel free to contact us at firstname.lastname@example.org to discuss your needs.
Do I receive prints from my Santa Claus on the Beach shoot?
Yes! You will receive two images from you shoot. Your package will consist of two 5"x7" and four 4"x6" prints.
How do I collect my package?
Your Santa Claus on the Beach package includes postage. You will receive your package via Australia Post.
How long will it take to receive my package?
Your package will be posted to you within 2 weeks of your shoot.
Can I purchase a digital copy of my images?
Yes! This is available via email and will include your 2 high resolution images. These can purchased through our online store.
Are there any other items I can purchase in addition to my Santa Claus on the Beach package?
Yes! Optional extra's available include digital images, Christmas cards and keyrings. These products can all be purchased in addition to your Santa Claus on the Beach package through our Optional Extra's category in our online store.
Can my children write Santa a letter and will Santa reply?
Santa LOVES receiving letters from the children and replying to his special mail! There will be mailbox at the beach for Santa's mail. Santa would love it if you could please ensure your child's letter has a name and address on it so he can reply to all his mail. Santa sends his letters to the children via Australia Post.
What happens in the event of bad weather for my scheduled shoot?
Great question! If we feel that the shoot cannot go ahead due to weather we will notify you via phone or text. Updates will also be made via our Facebook page so please keep an eye out if you think there's a chance the shoot may not go ahead.
If the shoot is cancelled, an alternative date will be arranged. Every effort will be made to ensure you are rescheduled. Excludes final session of the year, in which case a full refund will be given.
What happens if I need to cancel my booking?
We understand things happen in life and you made need to cancel your booking. If for any reason you need to cancel your booking we will require 24 hours notice in order to reschedule or receive a refund. As there are only a limited amount of bookings available we often have people on waiting lists for a booking. For this reason it is paramount that we are notified as soon as possible of any cancellations.